Pinoy TravelBot
Pinoy TravelBot
Client: Pinoy Travel Bot
Industry: Travel & Tourism
Services: Omnichannel, AI Chatbot, CRM
The Challenge
Inquiries were flooding in from WhatsApp, Instagram, Facebook, and LinkedIn. The small team was drowning—constantly switching between apps, missing messages, and watching leads go cold. But hiring more staff wasn’t an option. In the UAE, that means visas, salaries, office space—costs a startup at breakeven simply couldn’t afford.
What We Did
Instead of adding headcount, we added intelligence. We unified all their channels into a single inbox and deployed an AI chatbot to handle the repetitive inquiries that were eating up most of their time.
The Solution
- Unified omnichannel inbox
- Custom AI chatbot trained on their services
- CRM integration for lead tracking
- Automated lead qualification
The Result
70% of inquiries now handled automatically by AI. The team focuses on closing deals, not answering the same questions over and over. Same headcount, dramatically more capacity.
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